Month: February 2011

Secure YOUR Information

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pplWhat follows is some advice I received from a member of the legal profession – and for free! It happens to be good advice, and I thought that this was the best way I could spread it to as many people as possible.

We already know about keeping photocopies of the important documents that you carry around with you – your driver’s licence, your credit cards and other id cards, and your passport. Copy back and front of the cards, and at least the main information page in your passport. And don’t carry the copies with you!

Instead of signing the back of your credit cards write “PHOTO ID REQUIRED”.

Never have your Bank print the same name as you use to sign your cheques – if you sign with your initials then print your name, or vice versa.

Never write the full account number / card number on the cheque/check when paying a credit card. Just write the last four digits – your Bank already knows the number.

018772-burglarBe aware of the numbers you need to call to report a missing or stolen credit card, and call them immediately you become aware of their absence.

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Like me you’ve probably heard all of the above before – but I hadn’t heard this, and it now sounds SO obvious – also ring the Credit Reference Bureaus and inform them of what is missing. This will prevent your information being used to support a new loan application, or from someone with your name signing up for a new subscription.

Here are some numbers that are useful in Australia:

1. Visa Card Australia 1800 621 199
2. Visa Card International 1800 450 346
3. Lost Travellers’ Cheques 1800 127 477
4. MasterCard Australia (02) 9466 3700
5. MasterCard International 1800 120 113
6. Bankcard Australia (02) 9281 6633
7. Medicare 132 011
8. Centrelink Fraud 137 230
9. Seniors’ Card 1300 364 758
10. Passport 131 232

BayCorp Australia 1300 558 830

ANZ FREECALL 1800 033 844
BankWest 131 718
Citibank 132 484
Tamworth Coles/Myer Source 2340 1300 306 397
Commonwealth 132 221
CUSCAL- MyCard 1300 135 538
GE Capital 1300 369 904
Members Equity 1300 654 998
National 132 265
St George 1800 028 208
SydneyVirgin 2000 1800 080 000
Westpac 1800 230 144
Woolworths Ezy Banking 137 288

I hope this helps – and if you have contact numbers for other parts of the planet then please add them in a comment.

Do you have any direct experience with losing your wallet or purse? What did you do and what would you do if it happened again?

Education and Training Networking Planning What You Need To Control

You are the only one who can?

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This is the fourth and last article on why projects stall and then sometimes fail.

ISO9000_logoYou know how it is – nobody else seems to be able to do anything as well as you can. The only way that a quality outcome can be made is if you do it yourself.

Trouble is – there is far too much for one person to do by themselves. You start to work additional hours, and still get further behind, trusting only the most basic tasks to anyone else.

You get more stressed, the project falls further behind – adding to the stress – and you can do no more than you already are.

Does that sound familiar? If you are particularly skilled at the tasks in your industry and you have been promoted to a management position then this just might resonate.

The good news is that there is a solution that will provide a high quality result and reduce your stress levels, and you can read it in our members only section.

Have you experienced spreading yourself too thin, and not achieving the required standards? Let us know what your experience has been.

Education and Training Implementation Planning What You Need To Control Your Team

What if there is no respect for the idea at all?

This is the third in a series of four articles on why projects ‘stall’.

RESPECTSometimes there are a few key stakeholders who don’t seem to care much for the idea. They can be family members, close friends or work colleagues – in each case you value their opinion and in this case they don’t give you ‘enough’ support for the great idea you have had. Not enough RESPECT.

They may not oppose the idea, it’s just that they do not wholeheartedly support it, or if they actually do, they haven’t told you!

You get discouraged, and maybe you feel like abandoning the project altogether? After all, if you’re the only one who cares – why bother?

This will naturally lead to a failed project, a situation that will not serve any of the Stakeholders. As such, it is to be avoided  of possible.

The good news is it can be, and our members will be able to read how.

Have you felt like throwing in the towel on a project? Under what circumstances?

Education and Training Implementation Planning What You Need To Control Your Team

Having problems getting complete agreement?

Yesterday we covered one reason why projects fail. Today we look at the challenge of getting complete agreement with the plan so that work can start.

IVotes2t may be more important on some projects than others, but it is good to have overall agreement between all the Stakeholders on the direction the project should take before starting the implementation activities. Then again, there are times when seeking this can be counter-productive.

Some projects stall because of a desire to 100% please every Stakeholder. As soon as someone is found that doesn’t like the current concept, the concept is modified and everyone is polled to determine their reaction to the new idea. If someone else objects, then another modification is made and the entire group is polled again.

The intent is admirable – to obtain complete agreement on what the end result will be, but in practise it is unlikely that a group of more than about three can find complete agreement (and then only if two of them are absent when the vote is taken!).

Obviously if there are too many compromises then the project will not deliver the required functions, and so a happy medium has to be found.

Exactly how to find that happy medium is described in the Member’s Section (The Vault).

Have you ever been caught in this bind? Benefit from the participation of our readers and ask them how they would solve the problem.

Education and Training Implementation Planning What You Need To Control Your Team

Is your project stalled–or worse: failing?

Have you ever noticed that some projects seem to have a life of their own? They are running at maximum speed straight toward the desired end point with seeming little effort and no problems. Then there are the others that get to a point and then stop. Nothing seems to work to get them started again. You may be trying to solve the wrong problem. Let me explain that a little further, by giving you an example.

Thinker1Some of us like to have a complete and comprehensive plan before starting the actual work. As that plan is being developed a new idea will occur, or someone else will suggest something that makes good logical sense and that new idea will be incorporated into the current plan. Of course, that means reviewing every single item on the plan in case there is a flow-on effect from the new idea, but that’s OK, it will make a better plan in the end. Or so you think.

The problem arises when new ideas continue to appear before the plan can complete a cycle, before the plan can be finished and actual work can commence. And of course, if you are one of the people who are likely to experience this problem then you would never launch with just a ‘Plan A’, you need a backup plan in case Plan A doesn’t work the way you intended, and that just widens the window of opportunity for a new idea to appear and start the cycle all over again!

There are four basic reasons projects fail. This week we will investigate the reasons why they fail, and the solutions are in the member’s section.

This is the first of four reasons, it is sometimes called ‘Analysis Paralysis’.

Have you ever been caught in this trap? What did you do to resolve the issue? (And members – please leave comments on the solutions given)

Education and Training Implementation Planning What You Need To Control

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